Legal notice
E-Commerce Disclosure (in accordance with consumer protection principles based in the State of New York)
Seller Information
Company Name: HIKOTA Inc.
Responsible Party: Yuya Hikota, CEO
Address: 1-4-12, Owaricho, Kanazawa, Ishikawa Japan 9200902
Email: contact@hikota.com
Pricing and Additional Charges
All product prices are listed in USD.
Shipping fees, taxes (if applicable), and customs duties may apply depending on your location and are displayed during checkout.
Accepted Payment Methods
We accept major credit cards (Visa, MasterCard, American Express), and other payment methods as displayed at checkout. Payment is due at the time of order.
Order Processing and Delivery Time
Orders are typically processed within 2–3 business days.
Delivery time varies by destination but generally takes 5–10 business days for U.S. domestic shipping.
Returns and Exchanges
We only accept unopened, unused products for returns within 30 days of payment to receive a refund.
To initiate a return, please contact us atcontact@hikota.com with your order number and reason for return.
Please note:
- Items must be unused and in their original packaging.
- Shipping fees are non-refundable.
- Return shipping costs are the responsibility of the customer, unless the item was defective or incorrect.
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HIKOTA
C/O Yamato Transport U.S.A
20 Murray Hill Parkway, Suite 160, East Rutherford, NJ 07073 U.S.A.
Tel: (201)863-9238
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Defective or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order.
Contact Us
For any inquiries regarding your order, please contact:
contact@hikota.com